Privacy Policy

NPS Area 4 ("We") are committed to protecting and respecting your privacy. This policy (together with our terms of use and any other documents referred to on it) sets out the basis on which any personal data we collect from you, or that you provide to us, will be processed by us. Please read the following carefully to understand our practices regarding your personal data and how we will treat it. It also explains your rights in relation to your personal data and how to contact us or supervisory authorities in the event you have a complaint. 

When we use your personal data we are regulated under the General Data Protection Regulation (GDPR) which applies across the European Union (including in the United Kingdom) and we are responsible as ‘controller’ of that personal data for the purposes of the GDPR. Our use of your personal data is subject to your instructions, the GDPR, other relevant UK and EU legislation and our professional duty of confidentiality.

Personal data means any information about an individual from which that person can be identified. We collect it because it helps us run our business and serve you better. We may collect and process the following data about you:

Information that you provide by filling in forms on our site (our site). This includes information provided at the time of requesting any services. We may also ask you for information if you report a problem with our site.

If you contact us, we may keep a record of that correspondence but only for the following purposes: 

• to respond to any questions, complaints or claims made by you or on your behalf;
• to show that we treated you fairly;
• to keep records required by law.

We will not retain your data for longer than necessary for the purposes set out in this policy. Different retention periods apply for different types of data.